Eastmallbuy Leverages Spreadsheets for Performance Evaluation and Incentive Optimization

As an emerging purchasing agent platform, Eastmallbuy has implemented a structured performance quantification system using spreadsheets to enhance employee productivity and motivation. By tracking key metrics and automating calculations, the company has established a transparent and data-driven approach to talent management.

Performance Metrics Framework

Eastmallbuy's HR team developed comprehensive evaluation criteria including:

Order processing volume (weight: 30%)
Customer satisfaction ratings (weight: 25%)
Sales target achievement rate (weight: 25%)
Work quality assessment (weight: 20%)

Automated Data Processing

The platform designed dynamic Google Sheets templates with:

        Real-time data import from CRM systems
Weighted average calculation formulas
Automated score normalization across teams
Data visualization dashboards for managers

    

Tiered Incentive System

Performance Tier	Score Range	Rewards Package
Elite	90-100 pts	15% bonus + promotion eligibility + featured company recognition
Advanced	75-89 pts	8% bonus + training subsidy + high-potential talent pool
Standard	60-74 pts	Basic salary + monthly performance review

Continuous Improvement Mechanism

The platform conducts quarterly data analysis to:

Correlate incentive effectiveness with performance growth
Identify top performers' best practices
Adjust indicator weights based on business priorities
Develop personalized training recommendations (using conditional formatting to highlight improvement areas)

Since implementation, the system has driven measurable improvements:

22% increase in average order processing speed
10.5% improvement in CSAT scores
Reduced turnover among high-performers by 37%